Most orders are processed within 3-7 business days. This is after a 2 business days processing time. Once an order has left our facility delivery usually takes about 3-5 days to arrive for DOMESTIC orders depending on your chosen shipping method. If
Personalized custom nameplates currently take 3-5 weeks to produce before shipping and delivery. These items are truly handmade by our manufacturing team and take a lot of time and care to perfect. Our turnaround time is only an estimation, never a g
Personalized photo pendants currently take 2-4 weeks to produce before shipping and delivery. These items are truly handmade by our manufacturing team and take a lot of time and care to perfect. Our turnaround time is only an estimation, never a guar
If your package is delayed or held by USPS please contact the carrier to find more information on your package. Fedore Accessories is not responsible for an delayed, lost or stolen packages. It is the delivery courier's responsibility to ensure that
Most of our custom made orders will require a signature. As well as orders that exceeds over $200. Please keep up with your tracking to ensure you are able to sign for delivery. In the event that you missed your delivery the package will be held at y
If you ordered custom pieces, we may try to ship you the item that is completed first. Don't worry your entire order will arrive soon after! If your order did not contain a custom item please contact our customer service [email protected] for a
Once your custom order is complete, we will ship all of your items together. There is an additional option to pay an extra shipping fee of $5 and receive the items that are ready to ship first. Please contact our customer service team info@avanteshow
If you have missed a delivery attempt, please contact USPS to arrange a redelivery at a later time or set up for pickup at your local postal office. You can contact the post office directly by clicking here. Please note that packages left unclaimed a
We are extremely sorry to hear this! We highly recommend that you apply Route Shipping Insurance to your order so that a claim can be made for any damaged or stolen items. Read more about Route Shipping Insurance: Here. Have route shipping insurance?
You can track your order by clicking this link here.
This means that no one was present to accept the package, and sign for it's release at the time USPS delivery driver attempted delivery. You will need to go to your local post office and retrieve your package - they will hold it at the post office fo
Please contact our customer support via email [email protected] to get details on how to have your package sent back out. In most cases a reshippment fee of $5 will be applied to orders that comes back due to an incorrect address.