Order Inquiries

Where do I find my Order Number?

Your order number will be automatically emailed to you on your order confirmation email.

When will my order be shipped?

Most orders are processed within 3-7 business days. As soon as your order ships, you are sent a shipping confirmation email, included in this email is your tracking number so that you can track the status of your shipment. Did you order a custom piec

My tracking has not updated. Whats going on?

Usually when your package is in transit with the mail carrier the tracking information will not update until it is physically scanned in by someone. Once scanned the tracking information will update. Please allow 48 hours for your tracking to update.

Can i cancel my order?

Yes! If you are within the 24 hour period please contact us , and a customer support rep will be happy to assist you. However, we cannot process cancellations after 24 hours. We try to start the processing time as soon as possible to ensure you recei

I put the wrong address in. How can i change it?

If you have notice that you have entered the incorrect address please notify our customer support team within 24 hours of purchasing. Fedore Accessories is not responsible for delays or reshipment fees due to an incorrect address.

Why does my order require ID verification?

Some orders are subject to Fedore Accessories Online’s Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that order and that ship-to informati

I selected the wrong product in my order. Can i change this?

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. To return an item please follow the steps stated in ‘HOW DO I MAKE A RETURN?’.