Why does my order require ID verification?Updated a year ago
- Some orders are subject to Fedore Accessories Online’s Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that order and that ship-to information are legitimate. This process rarely delays an order, and generally requires a simple email.
- If your order requires Verification, we will advise you e-mail. This is why it's important that you leave the correct email.
- It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the address to which your bank mails your monthly credit card statement. The bill-to address you give us must agree with the address that the card-issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location.
- We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.