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Returns & Refund Questions

Questions about Fedore Accessories Returns and Refund policies

How do i make a return?

Your satisfaction with your Fedore pieces is very important to us. We will send a replacement or issue a refund in the form of store credit if your jewelry was received damaged or defective in any way. If you receive a damaged item, within 7 days cus

Can i get a refund?

At this time, Fedore Accessories does not process refunds unless for an order cancellation, you must request an order cancellation within 24 hours of placing an order. To cancel an order please Contact Us.

My custom jewelry is taking too long. Can i cancel and get a refund?

At this time Fedore does not allow cancellations or returns for personalized items that have already been process in production. You must cancel your order within 24 hours after purchase to qualify for a refund. All custom pieces are hand-made and ta

I don't like how my jewelry looks. Can i send it back for a refund?

We allow returns for a store credit refund within 7 days of receipt. Return requests are eligible for unworn merchandise only. A refund in the form of store credit will be issued once the return is processed, minus a 10% restocking fee which will be

How long do i have to request a return?

You have until 7 days after the receipt of the item, to request a return or refund in the form of store credit.

Can i exchange an item?

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. To return an item please follow the steps stated in ‘HOW DO I MAKE A RETURN?’.