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<h3 id="isPasted">If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.</h3>Regrettably, Fedore Accessories does not have details as to why this happened and suggest you reach out directly to your financial institution for any details regarding your declined payment.Tip- Usually&#xA0;when a card declines it is do to incorrect billing or zip code information

Regrettably, Fedore Accessories does not have details as to why this happened and suggest you reach out directly to your financial institution for any details regarding your declined payment. Tip. - Usually when a card declines it is do to incorrect

My card declined. What do i do now?

Payments

How do i take care of my jewelry?

How do i know when a product restock?

Where do you ship from?

I emailed your customer service team. When should i get a response?

What type of material is your jewelry made out of?

How do i contact your customer service?

General Questions

How Long Does your Shipping Take?

When will I receive my Custom Nameplate?

When will i receive my Photo Pendant necklace?

USPS says that my order has been delivered, But I have not received it. Help?

Do i need to sign for my package?

I only received part of my order. What's going on?

I ordered other items with my custom made jewelry. Can I receive the products thats ready first?

I missed my delivery. How can i receive my package?

Someone stole my package! Please help?

How can i track my order?

I got an email saying delivery failed. What does that mean?

My package is showing its being return to sender. What do i do now?

Shipping Questions

Where do I find my Order Number?

When will my order be shipped?

My tracking has not updated. Whats going on?

Can i cancel my order?

I put the wrong address in. How can i change it?

Why does my order require ID verification?

I selected the wrong product in my order. Can i change this?

Order Inquiries

How do i make a return?

Can i get a refund?

My custom jewelry is taking too long. Can i cancel and get a refund?

I don't like how my jewelry looks. Can i send it back for a refund?

How long do i have to request a return?

Can i exchange an item?

Returns & Refund Questions

How do i enter a promo code at checkout?

Can i use a promo code while a sale is running?

What are your accepted payment methods?

How does Afterpay and Zip Pay Works?

I forgot to add my discount code. Can i still add it after purchasing?

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.

My card declined. What do i do now?Updated a year ago

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.